30 Years of Answering the Phone: Flagpole Support

For more than 30 years, my husband John and I have been selling, installing, repairing, and answering questions about flagpoles throughout San Diego County.

How did we become one of San Diego’s leading flagpole installers? A big part of it is pretty simple: we answer the phone.

Flagpoles are a tricky business. How tall should your pole be? What size flag can it safely fly? What wind rating do you need? Internal or external halyard? Does your city require a permit?

We’ve got you.

Over the years, John and I have built relationships with every major flagpole manufacturer in the industry. We know the poles, we know the specs, and we know what works in San Diego. You shouldn’t have to become a flagpole expert just to buy one. That’s our job.

But the real difference when you work with Sunward is that our job doesn’t end when your flagpole goes in the ground.

You’ll always have our support.

Maybe we're old fashioned, but we think support should just be part of doing business with us. You don’t need a special plan or membership to get our help. If you bought your flagpole from us and have a question, give us a call. A real person on our team will pick up the phone and walk you through it.

If we install your flagpole, you can call us years later when it needs a repair. If you buy a pole from us and install it yourself, we’ll give you step-by-step instructions and help you through the process. Need a replacement part ten years from now? We’ll help you find it.

And here’s something that still makes us laugh.

There are plenty of people installing flagpoles in San Diego. It’s the old story: you’re having some work done and ask your landscaper or contractor, “Hey, can you put up a flagpole while you’re here?”

Of course they can. But somewhere along the way, they very often end up calling us.

We’ve had countless calls from landscapers, contractors, and other installers while they’re standing at the base of a customer’s flagpole, and sometimes quite literally at the top of one, trying to figure out what part they need, how something goes together, or how to make the repair.

And because we answer the phone, we help them.

But if your flagpole installer is going to call us for the answer anyway, you might as well work with us directly.

We like to joke that we’re your flagpole installer’s favorite flagpole installer, but after 30 years in this business, there’s some truth to it.

When you work directly with Sunward, you’re getting the people who know the manufacturers, the specs, the parts, and the installation. More importantly, we’ll still be here when you need us years down the road.

Whether you need a residential flagpole installation, commercial flagpole installation, flagpole repair, replacement parts, or just some advice, call us directly.

We know flagpoles. We know San Diego.

And yes, we answer the phone.